Terms & Conditions

© 2016 This digital product may contain material generated, authored and/or prepared by companies or individuals other than the distributor, and these companies or individuals may claim copyright. All users are reminded that any redistribution, copying, transmission or manipulation of copyrighted material requires the permission of the copyright owner.

Ask for the appropriate supplier brochure for complete vacation details, terms & conditions, and any possible guest savings when booking. Offers are space available and may be withdrawn at anytime without prior notice and are not combinable with other offers (unless stated otherwise). All prices, details and offers are subject to change. We are not responsible for errors or omissions.

Ensemble Travel Group is the only member-owned organization of approximately 850 top-tier travel agencies throughout the U.S. and Canada. Through our membership, we offer added amenities, exclusive offers, unique hosted tours and exceptional customer service through deep relationships with the world’s leading providers of travel products and services.

Refund Policy

This refund policy is subject to the term and conditions of the agreement between Ensemble and the customer.

Ensemble will not provide any refund for any an airline or other travel ticket issued to the customer, unless the customer cancels the ticket before midnight on the same day of issue of the ticket to the customer via the Ensemble Travel Management Platform, and the ticket is successfully cancelled with the issuing travel provider. However the customer will be liable for any administration fee charged by Ensemble and any cancellation fees and other expenses charged by the applicable travel provider.

The customer is solely responsible for any ticket which is not cancelled within the timeframe set out in paragraph (2).